"High-net-worth clients absolutely want human relationships — I'm not suggesting otherwise. The question is: should every interaction require a human, or can some be handled efficiently so you can focus on the ones that actually need you?"
"What's the split between simple questions your clients ask repeatedly vs. complex advisory needs? I'd bet the simple ones consume most of your time."
"We don't replace the advisor — we make the advisor more available for the work only a human can do. The operational friction disappears so the relationship deepens."
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