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SaaS Enterprise Sales Objection

We need customizations specific to our workflow

3 responses
reframe
Thanks

"Customization is a spectrum — and the question is always where the customization actually needs to live. Most enterprise workflows are handled through configuration, not code changes. Let me show you how our platform adapts to different workflows without engineering involvement."

probe
Thanks

"We differentiate between two types of custom needs: workflow-specific configuration, which we handle in-platform, and deeper custom development, which is scoped separately. Which type are you thinking about?"

anchor
Thanks

"We've built for enterprise workflows before. Let me show you exactly how we handled their customization needs — it's probably simpler than you'd expect."

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