"Can you share what's included in that offering? I've found the comparison often changes once you get into the details."
"If they have everything we have at a lower price, we have a problem — and I'd want to know about it. But in my experience, the gap is usually in the details. What specifically are they offering?"
"I hear that. Let me ask: have you actually used both, or is this based on a feature list? Because those are very different evaluations."
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