I work mostly on commercial accounts — that's a different animal.

"What are the key pain points in your commercial workflow — submissions, coverage comparison, certificate management, something else?"

"Commercial lines are exactly where we have the deepest functionality — large accounts, BOP, workers comp, umbrella. I can show you our commercial workflow specifically."

"Commercial is complex and you're right to be skeptical of tools built for personal lines. Tell me what the hardest part of your commercial process is — I'll show you exactly how we handle it."