"Large commercial renewals deserve full focus — I respect that. But having a system that tracks all your other client touchpoints during this period might actually help, not distract."
"What's the renewal timeline, and is there a moment after the renewal settles when you'd be open to a conversation about tools?"
"We can stage a conversation for right after the renewal closes — I'll set a reminder and reach out at a time that doesn't compete with your current focus. The tool will still be here."
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