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SaaS Sales Objection

Our last contract had a 12-month minimum — we're gun-shy about that kind of lock-in.

3 responses
anchor
Thanks

"We offer month-to-month with a 90-day notice period — no lock-in, no penalty exit. You can leave when the value stops, not when a contract ends."

validate
Thanks

"Lock-in risk is real — and I've seen it weaponized. The difference is whether the vendor earns the renewal or just counts on the contract calendar. We earn it every quarter."

probe
Thanks

"What contract terms would make you feel comfortable — month-to-month, shorter initial term, price-lock guarantee? I can probably build what you need."