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SaaS Sales Objection

Our procurement process requires three vendor quotes — you only sent two.

3 responses
anchor
Thanks

"I'll send over a formal third quote today — what format does your procurement team need? We can match the template of any competitor's proposal."

probe
Thanks

"Who are the other two vendors, and what's the comparison criteria? I've seen this play out before — I want to make sure we're being compared on the dimensions that actually matter."

validate
Thanks

"Three quotes is a standard process and I respect it. I'll make sure ours is complete, accurate, and formatted to match what your procurement team needs. Who's the buyer on your side?"