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SaaS Sales Objection

Our standard MSA requires unlimited liability — your template won't work for us.

3 responses
probe
Thanks

"What's the specific liability cap your legal team requires — total contract value, a fixed dollar amount? I want to know the exact floor so I can propose terms that work."

anchor
Thanks

"We can negotiate liability terms — our standard is 12 months of fees, but we've agreed to higher limits for customers with specific requirements. What does your legal team need?"

validate
Thanks

"Unlimited liability is a deal-killer for us too — it's not a reasonable position for either party. Let's find the floor that makes both sides comfortable and build the contract from there."