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SaaS Sales Objection

Our VP of Sales is skeptical of any new sales tool — they've been burned before.

3 responses
probe
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"What's the specific skepticism — the product, the ROI, the implementation, or vendor reliability? I'd rather address the real concern than give generic reassurances."

anchor
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"Can I talk to your VP directly? Sometimes the fastest way past skepticism is a direct conversation between peers — no sales pitch, just an honest conversation about what this actually does."

validate
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"VP skepticism is healthy — it means they're evaluating seriously. What would they need to see to change their mind? A reference from a similar company in your space usually flips the conversation faster than anything else."