Per-seat pricing is going to kill us as we scale — we cannot afford to pay for users who are not active.

"Per-seat billing at scale is a real concern — and it is one reason companies switch platforms. What if we moved to a hybrid model where you pay for active seats, not total seats?"

"Inactive users are a usage problem, not a pricing problem. What if the license had a usage floor — you pay for a minimum and idle users above that are free? That protects you from the seat inflation problem."

"What is your current seat utilization — roughly how many of your licensed users are active on a given week? That number tells me whether per-seat is actually hurting you or if it is a forward-looking concern."