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SaaS Sales Objection

We have a 30-day cancellation policy — can you offer something similar?

3 responses
anchor
Thanks

"We offer 90-day initial term with flexibility to adjust seats — so the risk is lower than a standard annual contract, but the economics are better than monthly. Can we structure it that way?"

validate
Thanks

"Cancellation flexibility is a reasonable ask. The question is: what are you actually concerned about? If it's about product fit, we can address that before you ever sign anything."

probe
Thanks

"What's driving the 30-day preference — is it trust in the product, risk aversion, or something in your procurement policy?"