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Financial Services Sales Objection

We just renegotiated our custodianship agreement — no new platform costs this year.

3 responses
probe
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"Is the cost ceiling a hard cap or a soft preference? Sometimes 'no new costs' has room for tools that demonstrate clear ROI."

anchor
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"What if we structured this as a cost-reduction tool — if our platform saves more in operational efficiency than it costs, the net impact on your budget is zero or positive."

validate
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"Custodian renegotiation is usually about reducing fees, not about freezing all investment. If a tool improves your operational efficiency enough to offset its cost, it's not a new cost — it's a cost optimizer."