"What does 'additional tools' mean — are you open to something that replaces part of what Salesforce does, or only something that adds net new cost?"
"Renegotiating Salesforce is exactly the right time to question what you're paying for. If part of that contract covers functionality we do better, the move might pay for itself."
"We can structure this as a partial replacement — you reduce your Salesforce spend and redirect that saving to us. No net new cost. Want to see the math?"
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