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SaaS Sales Objection

We need data portability guarantees — our last vendor made it nearly impossible to export.

3 responses
anchor
Thanks

"You own your data — full stop. We provide a complete data export in standard formats at any time, including upon cancellation. No fees, no waiting periods, no hostage data."

validate
Thanks

"Data portability is a basic right, not a premium feature. Our contract explicitly guarantees it — I can show you the clause right now."

probe
Thanks

"What specific data were you unable to export from your last vendor — customer records, transaction history, custom fields? I'll tell you exactly how we handle each one."