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SaaS Sales Objection

We were burned by a vendor who raised prices after we were locked in.

3 responses
probe
Thanks

"How long was your contract, and what triggered the price change? I want to understand exactly what went wrong so I can address the real concern."

anchor
Thanks

"Our contracts have price-lock guarantees for the term length โ€” no mid-contract raises. I can show you the exact clause."

validate
Thanks

"Lock-in pricing pressure is a legitimate fear. The question I'd ask you: what contract terms would make you feel safe? I can probably build them in."