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SaaS Sales Objection

We're being charged for features we never asked for — it's built into the price.

3 responses
probe
Thanks

"Which features are you paying for but not using? I want to know the gap so we can address it — either through onboarding or through pricing restructuring."

anchor
Thanks

"We can build a modular pricing structure — you pay for the features you use, not a bundled package. I can show you exactly what you'd actually be paying for."

validate
Thanks

"Bundled pricing that includes features you don't use is a valid complaint — and it's fixable. Most vendors won't offer modular pricing, but we can. Let's see what you'd actually need."