"Longevity and reviews measure the past — I want to show you the next 12 months. Our NPS has moved from 42 to 67 in the last year while theirs has stayed flat. Trajectory matters more than tenure."
"Which reviews are you looking at, and what are they saying? Reviews tell you what the average customer experienced — I want to show you what our enterprise segment is saying."
"Fair point to research. What I'd ask you to look at is the specific use case — not overall reviews, but reviews from companies your size in your industry. The gap usually narrows fast."
| Down pmt | Amount | Monthly |
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